IT Support Technician


Full time / Lisbon, PT

Position Overview

Satcom International AG is a company with headquarters in Zurich, Switzerland, working on different projects revolving around IoT solutions and Industry 4.0 with the goal to innovate the market for the B2B and B2C segments.

Satcom is looking for an IT Support Technician to integrate our team for ensuring the reliability of our computer systems and networks.

You will be working in our office in Lisbon and will have daily contact with our office in Zurich airport. Additionally, you will have daily contact with our engineering team to ensure that the required specifications are met.

As an IT Support Technician you will have the following responsibilities:

  • Allocation and Maintenance of IT Equipment
  • Diagnose Hardware and Software Issues
  • Document and Maintain IT Inventory
  • Review and Resolve IT Helpdesk Requests
  • Prioritize and Escalate Issues as Necessary

Education and Experience

  • 3+ years of working experience as an IT Technician

Required skills:

  • Knowledge of the Microsoft Windows Operating System
  • Knowledge of Network Administration
  • Experience solving common issues related with malware
  • Experience solving common issues related with system misconfiguration and setup

Nice to have:

  • Previous experience using Apple MacOS Systems
  • Previous experience using Linux
  • Previous experience setting up Enterprise VPN systems
  • CCNA/CCNP Certifications
  • Docker
  • Kubernetes

Soft Skills:

  • Ability to take initiative and effectively solve problems
  • Teamwork spirit
  • Fluency in English
  • Strong communication skills

What we offer:

  • Competitive salary
  • Health insurance
  • Access to high-end hardware according to your role needs
  • Opportunity to work in a modern and innovative field
  • Opportunity to work in a team with very eager to learn people
  • Possibility to influence entire projects from the start
  • Free coffee and snacks

Are you interested?

Send your CV to careers@satcom-int.com.

About Satcom International AG

Satcom International AG was founded in 2005 as a public limited company. The main activities were in the field of Telematic Fleet Management Systems. Over the years, the company has constantly evolved and adapted to the market. Presently, we develop our own applications in the areas of IoT and AI; and are thus breaking new grounds in the areas of Resource Management and Automation.

Our goal is to make it easier for small and medium-sized enterprises to delve into digitization. For this reason, we have developed the LOXY 4.0 Platform, which can be applied for standard and customized solutions.

Our motto “Connecting Tomorrow Now” is the future digitization to start today.